Consumer habits are always evolving, making it more important than ever that you have an agency partner that can help attract your ideal customers, and turn them into your brand's biggest advocates.

Often, retailers spend so much time focusing on how their shops look, they overlook giving the same level of care and attention to their digital storefront.

More than ever it’s critical to have a website that shows off your brand, attracts new customers and cultivates a loyal community.

We help our clients elevate their digital presence and make it just as engaging as walking into store!

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I love that Tomango can focus on specific areas of the business that we want to target. When I wanted to promote our new aluminium windows products, the team created some high-quality content to go on the site and within weeks we were top of Google.Tim Briggs
MD at Window Wise
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Branding and content that matches your offering

Your brand and all of your digital content should reflect the quality and value of your products. Whether you’re a luxury retailer or a value-focused store, we take the time to get to know your target customers and ensure your digital branding aligns perfectly with your price-point and USPs. This alignment sets the right expectations at every touchpoint, making it easier to communicate openly with customers you can genuinely help.

Nurturing customer loyalty

The heart of retail success lies in not just attracting new customers but turning them into loyal advocates for your brand.

We use targeted digital marketing strategies to reach potential customers, drawing them into your unique retail experience.

Once they’re in, we help you keep them engaged and connected, turning first-time buyers into long-term fans.

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An open, honest and connected partnership

We’ve worked with enough retailers over the years to know we can almost always help, but there is no one-size-fits-all approach.

Therefore, part of our process is to work on a strategy that includes introducing you to our partners that help can help develop a seamless end-to-end customer experience from store security to gathering feedback.

This holistic approach helps our clients look at the big picture, knowing their brand, pricing, and customer perception are aligned to maximise success.

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Using digital channels to increase brand awareness

To succeed in retail, when you’re customer is looking, you’ve got to be there.

Brand awareness is about being seen in the right places by the right people.

To achieve this, we leverage a variety of digital channels – from social media to local SEO – to increase your brand’s visibility.

Our approach ensures that your retail business is not just seen but also remembered, making you the go-to choice for consumers.

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The effect of having a new website was immediate. In the first month after launch, our enquiries more than doubled.Ross Cannadine
Director, Cannadines
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Let's talk about how we can help

If you’re looking to learn more about our retail expertise, take a look at our recent relevant blog articles:

If you need help to grow your retail business and want to put yourself in the hands of marketing and branding experts, we should talk.

Enquire today for a no-obligation chat through your situation.

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